Assistance

Enlazo Help

Need assistance with Enlazo products? Find documentation for Proximos and the Proximos API, direct downloads for the latest app and installers, and support for license purchases, renewals, and lost keys.

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Enlazo Help

We encourage you to read through our comprehensive documentation for both the Proximos Mac Application and the Proximos API. There is a lot to discover! Be sure to explore our documentation whenever you have questions or need a deeper understanding of the platforms.

Proximos Documentation

  • Why Does Proximos Exist?
  • Getting Started
  • Logic Overview
  • What About DDM?
  • What About CVE Scores?
  • About the Proximos Engine
  • Licensing Overview
  • Privacy
  • Why Isn't Proximos Free?
  • MDM Deployment Instructions
  • Removal
  • Settings Overview
  • Default Settings Reference
  • Command Line Overview
  • Extra MDM Scripts
  • Troubleshooting
Visit Documentation

Proximos API Documentation

  • What is the Proximos API?
  • Why Does the Proximos API Ex-ist?
  • How Does the Proximos API
  • Work?
  • Licensing
  • Privacy
  • Authentication
  • API Reference
Visit Documentation

Requests Zone

Lost License Key

If your e-mail has an active Proximos or Proximos API License, we will e-mail it to you.

License Report Request

If your e-mail has an active Proximos App license, we will e-mail you a link to download your current report.

Educational Discount Request

If you have a .edu e-mail address, feel free to request a promotional code discount. Educational discounts will still be applied to any .edu customer with or without a promotional code.

Support Requests

Currently, Enlazo does not provide premium enterprise or business support. At this time as a new startup, Enlazo can only provide basic support via e-mail. We appreciate every customer and will try to respond within 24 to 48 hours Monday - Friday.


We are hoping for continued success to increase our support offerings. Please e-mail us at support@enlazosystems.com for new support requests

“Any sufficiently advanced technology is indistinguishable from magic.”

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Arthur C. Clarke
Science-Fiction Writer